PLEASE NOTE THIS ITEM WILL BE DISPATCHED ON 11TH JAN 2022 TO ARRIVE BY FRI 14TH JAN 2022
ORDERS PLACED AFTER 9TH JAN WILL NOT BE DISPATCHED FOR THIS ORDER AND WILL ROLLOVER TO FRI 28TH JAN 2022'S DELIVERY.
Signature Pastrami ready to eat warm or cold.
-Prime Black Aberdeen Angus
If you would like to order custom weights, please contact us.
A labour of love, I take over 20 days to make from start to finished product.
I go through five stages of cooking process' to ensure the highest quality end product.
Keep me airtight in the fridge for 2 weeks or freeze me for a month.
Please note that this product is fully cooked and only needs warming gently.
It is pink due to the smoking process, smmering for a longer period of time will not change the coloir- it will however overcook the product and may make it tough.
Please follow these guidelines to warm:
- Take the meat out of the fridge, keeping it in its vac sealed packaging.
- Once the meat comes to room temperature, place the packet directly into a large pot, fully submerging with cool water.
- Heat the water until it is begins to simmer NOT boil (small bubbles).
- Keep the water temperature to a light simmer throughout the reheating process.
-Slices that weigh below 500g will be ready in 10-12 mins.
-500g-1kg Slices will be ready in 15-18 mins.
500g joints need to simmer for 20 mins
1kg joints need to simmer for 35 mins.
Slice the meat against the grain as this ensures the meat is succulent and tender to eat.
*Please remove the vac sealed pack with tongs as it will be very hot.
TERMS and CONDITIONS
Before we take your taste buds on a trip to remember, there are a few things you need to know when ordering from Brisket Bar LDN
1. Your Order
We smoke our meat fresh to order, we operate on a pre-order basis. This ensures the meat is always served at the highest standard and quality.
To secure your custom order, we require payment for the total sum of the product and delivery before we ship to you.
3.Shipping rates and locations.
We currently only ship to the UK (Excluding N.Ireland and the Highlands)
Shipping costs are as follows:
0-1.5kg = 7 GBP
1.5kg-4kg = 10 GBP
For orders above 4kg, please email us at email@example.com
We do not ship to PO Box addresses.
4. Shipping time
We take orders via our website www.brisketbar.com until Sunday 9pm. All orders are processed within 2-3 business days, to reach you by Friday 9pm.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays occasionally occur.
5. Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) from our third party courier. please check all mailboxes including Junk mail to ensure you do not miss the email form them.
6. Customs, Duties and Taxes
Shipping to the UK should not incur any additional customs and taxes.
If for any reason this may be the case; Brisket Bar is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
You may cancel your order as long as it is 72 hours or more, before the day of delivery (72 hours before Friday which is 9am Tuesday) and you will receive a full refund. If you cancel WITHIN 72 hours of your delivery day (after 9am Tuesday) costs of preparing your custom order would have been incurred and you will not be able to claim any moneys back.
8. Lost, stolen, damaged delayed, faulty gods.
We use a third party courier service to ship your goods to you. This organisation is external to Brisket Bar. Brisket Bar is not liable for any products damaged, lost, delayed, stolen or undelivered during shipping and once it has left our kitchens. If you are unsatisfied with the shipping process; please contact the shipment carrier to file a claim/complaint.
In most circumstances, we Brisket Bar will always attempt to liaise with the third party shipping company by phone and email to try and resolve any issues that may prevent you from receiving your goods in the way you intended.
Please save all packaging materials and damaged goods before filing a claim.
All meat is made and packaged specifically and bespoke to each customers order.
You have the legal right to receive a refund on goods or services which are faulty, unfit for purpose or not as described. In the event that you are unsatisfied with your order, or there are service issues significant enough to require compensation; the following will apply:
9.1 If you are unhappy with the food quality by providing valid reason as well as picture/ video evidence within 6 days of receiving your order; pease contact us immediately so that we can resolve this by resending you said item/s during our next delivery cycle.
9.2 If we are unable to fulfil your order or a part of your order, we will refund you up to the value of the order we were unable to fulfil.
We endeavour to prepare our food to the highest hygienic standards, in line with UK food safety regulation laws - but please note the following:
10.1 We cook all of our products to order in one kitchen and can not guarantee that our meals will not contain allergens.
10.2 Please note that there may be a risk of cross-contamination of ingredients;
10.3 If you have special or specific dietary needs you must clearly state this when placing your order and we will try our best to accommodate these for you - if we are unable to, we will let you know.
Collection is from Unit F2, 88 Mile End Rd, E1 4UN.
This can be subject to change under exceptional unexpected circumstances and where this is the case, we will use all reasonable endeavours to contact you.
11.1 Parking and Arrival Instructions
There is some short stay parking available outside of our kitchens.
We endeavour to have your order ready for you shortly after you arrive.
Once you arrive, please call on the number provided.
You will receive an email confirming your order the day your order will be ready. If you are unable to make Wednesday at 6.30pm please contact us IMMEDIATELY on the number provided to rearrange another slot for that day.
If you are more than 30 minutes late or are unable to collect your order on the same day, we will arrange for another day and time that you can collect.
You cannot arrange for delivery for that week as our courier collects on Wednesday morning.
If you cannot reschedule for another time for that week, we will have to dispose of your order.
13. No Contact
If we have not heard from you on the day of your collection and we also cannot contact you; we will have to dispose of your meat and you will not be issued a refund as each order is custom made and will not be resold.